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MISSION
STATEMENT
Provide
each client personalized service, continuous
communication and technical expertise.
Offer
the most technologically advanced environmentally
friendly products available to maintain
service and upgrade our Commercial :: Healthcare
:: Industrial client facilities and equipment.
Educate
our employees & clients on proper techniques
available to protect health, safety, and
welfare.
CORE
VALUES - To accomplish
our mission, a foundation of core values
was developed, agreed upon, and implemented
by the Innovative Service Solutions Team...
- Honest
and Integrity
- Exceeding
Client Expectations
- Communicate
Openly
- Seek
Innovative Solutions
- Safety
First
- Promote
Teamwork
- Positively
Impact Our Industry & Community
ISS
HISTORY - In 2002,
Richard Bodwell recognized that Central
Florida needed a service first,
quality driven mechanical contracting company.
With a family history in the HVAC industry
dating back over forty years, Rich built
his founding team from a group of individuals
that represented over 200 years of combined
experience.
In
2005, ISS acquired Grady Mechanical, a 30-year
old company in Orlando, and introduced that
client base to our Mission Statement and
Core Values.
Today,
Innovative Service Solutions is recognized
by many Florida companies as the "Go
To Team" when seeking
a results oriented solution for HVAC/R repair
and installation.
THE
ISS DIFFERENCE ...
Service
- ISS
offers custom maintenance programs designed
specifically around the clients facility
and equipment.
- ISS
delivers on time service when we say.
- ISS
provides the highest quality and most
professional technicians in our industry
through constant training and certifications.
- ISS
provides highly involved, active safety
programs.
- ISS
tracks equipment service and repair for
budgeting and cost control.
- ISS
maintains constant quality assurance through
field supervision and service management.
- ISS
means "White Glove Service".
- ISS
is a Member of the Unified Group, a privilege
earned only by the very best in industry.
The Unified Group offers sales, technician,
management and office training to help
the companies progress to the next level
of expertise.
Installation
- ISS
offers in-house engineering for Food Processing
and Specialty Refrigeration as well as
air conditioning.
- ISS
is a service first company, which means
we develop partnerships with our customers
and design around their needs and concerns.
- ISS
is not a manufacturer’s representative.
We design based on the need not the equipment.
- ISS
uses energy efficient designs. We work
with custom equipment builders and power
companies to design the most efficient
system available utilizing any rebates
offered by those power companies.
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